Patient Access Team Lead
## Job Description Inova is Northern Virginia's leading nonprofit healthcare provider, recognized in 2019 and 2020 by US News & World Report, which named Inova Fairfax Hospital the #1 hospital in the Washington, DC region.
Each of Inova's five hospitals holds a 5-star rating from the Centers for Medicare & Medicaid Services (CMS), distinguishing Inova as the highest-rated large health system in the US, and the only system to have all hospitals receive five stars.
All five Inova hospitals were awarded 'A' grades for the spring 2020 Leapfrog Hospital Safety Grades, recognizing Inova's achievements in protecting patients from harm and providing safer healthcare.
Inova Fairfax Medical Campus was named to the Fortune/IBM Watson Health 100 Top Hospitals list, ranking in the top 10 nationwide among Major Teaching Hospitals.
Our mission is to provide world-class healthcare - every time, every touch - to each person in every community we have the privilege to serve.
Inova's 18,000 team members serve more than 2 million individuals annually through an integrated network of hospitals, primary and specialty care practices, emergency and urgent care centers, outpatient services and destination institutes.
Inova is home to Northern Virginia's only Level 1 Trauma Center and Level 4 Neonatal Intensive Care Unit.
Its hospitals have a total of 1,936 licensed beds.
More information and statistics about Inova can be found at www.
inova.
org.
Responsibilities:
Service Excellence:
Provides excellent service by identifying customer needs and fulfilling customer expectations.
Insurance Verification:
Verifies and enters insurance information and authorization/referral requirements.
Financial Counseling:
Counsels patients on financial liability using available financial counseling tools to achieve maximum reimbursement for patient services.
Problem Solving:
Identifies, analyzes, and effectively solves problems.
Patient Safety - Non-Nursing:
Contributes to a safe patient care environment.
Workload Management:
Manages completion of work assignments based on priority and due dates.
Organization Skills:
Organizes work to achieve maximum efficiency.
Analysis and Decision Making:
Uses decision making processes and tools to analyze situations and make effective decisions.
Leading by Coaching:
Uses knowledge of coaching approaches, tools, and techniques to improve individual performance and foster development.
As a Team Lead you may have to work varied shifts and hours.
You will be required to work every other weekend.
You also are required to work 2 major holidays and 2 minor holidays.
## Requirements Experience Required:
2 years of patient access experience Experience assisting Patient Access leadership to promote effective and efficent department operations and achieve revenue cycle goals by serving as a leader to front line staff Education Required:
GED or High School Diploma Special Skills:
Advanced communication and computer skills.
Proven History of sound decision making, problem solving, and analytical thinking.
Our _commitment to keeping patients safe means there's no safer place for you to work.
We safeguard our patients, by safeguarding our team members.
_ _Inova is well stocked with the best and latest PPE_ _Masks are provided to patients entering our buildings, and offered free to visitors_ _Covid-19 patients are isolated in dedicated areas_ _Inova operates curbside Covid-19 testing sites that are far removed from the main facilities_ _All team members are trained in the latest screening guidelines_ Work Site Location:
INOVA FAIRFAX MEDICAL CAMPUS Work Site Address:
3300 GALLOWS ROAD Schedule:
Days Vary Work Site City/State:
FALLS CHURCH, VA Shift:
Day/Evening/Night.
Estimated Salary: $20 to $28 per hour based on qualifications.
Each of Inova's five hospitals holds a 5-star rating from the Centers for Medicare & Medicaid Services (CMS), distinguishing Inova as the highest-rated large health system in the US, and the only system to have all hospitals receive five stars.
All five Inova hospitals were awarded 'A' grades for the spring 2020 Leapfrog Hospital Safety Grades, recognizing Inova's achievements in protecting patients from harm and providing safer healthcare.
Inova Fairfax Medical Campus was named to the Fortune/IBM Watson Health 100 Top Hospitals list, ranking in the top 10 nationwide among Major Teaching Hospitals.
Our mission is to provide world-class healthcare - every time, every touch - to each person in every community we have the privilege to serve.
Inova's 18,000 team members serve more than 2 million individuals annually through an integrated network of hospitals, primary and specialty care practices, emergency and urgent care centers, outpatient services and destination institutes.
Inova is home to Northern Virginia's only Level 1 Trauma Center and Level 4 Neonatal Intensive Care Unit.
Its hospitals have a total of 1,936 licensed beds.
More information and statistics about Inova can be found at www.
inova.
org.
Responsibilities:
Service Excellence:
Provides excellent service by identifying customer needs and fulfilling customer expectations.
Insurance Verification:
Verifies and enters insurance information and authorization/referral requirements.
Financial Counseling:
Counsels patients on financial liability using available financial counseling tools to achieve maximum reimbursement for patient services.
Problem Solving:
Identifies, analyzes, and effectively solves problems.
Patient Safety - Non-Nursing:
Contributes to a safe patient care environment.
Workload Management:
Manages completion of work assignments based on priority and due dates.
Organization Skills:
Organizes work to achieve maximum efficiency.
Analysis and Decision Making:
Uses decision making processes and tools to analyze situations and make effective decisions.
Leading by Coaching:
Uses knowledge of coaching approaches, tools, and techniques to improve individual performance and foster development.
As a Team Lead you may have to work varied shifts and hours.
You will be required to work every other weekend.
You also are required to work 2 major holidays and 2 minor holidays.
## Requirements Experience Required:
2 years of patient access experience Experience assisting Patient Access leadership to promote effective and efficent department operations and achieve revenue cycle goals by serving as a leader to front line staff Education Required:
GED or High School Diploma Special Skills:
Advanced communication and computer skills.
Proven History of sound decision making, problem solving, and analytical thinking.
Our _commitment to keeping patients safe means there's no safer place for you to work.
We safeguard our patients, by safeguarding our team members.
_ _Inova is well stocked with the best and latest PPE_ _Masks are provided to patients entering our buildings, and offered free to visitors_ _Covid-19 patients are isolated in dedicated areas_ _Inova operates curbside Covid-19 testing sites that are far removed from the main facilities_ _All team members are trained in the latest screening guidelines_ Work Site Location:
INOVA FAIRFAX MEDICAL CAMPUS Work Site Address:
3300 GALLOWS ROAD Schedule:
Days Vary Work Site City/State:
FALLS CHURCH, VA Shift:
Day/Evening/Night.
Estimated Salary: $20 to $28 per hour based on qualifications.
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